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HELP & SUPPORT

 

This page exists to help you resolve practical issues quickly and clearly.

 

THE SMARTEST GOALS is a structured execution system.
Support is designed to be direct, factual, and efficient.

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How to Contact Us

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For any questions related to:

  • access to purchased products

  • payment or billing issues

  • refunds within the policy window

  • technical access problems

 

Please contact us at:

Email: support@thesmartestgoals.com

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We typically respond within 1–2 business days.

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Before You Reach Out

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Most questions are answered in one of the following places:

 

If your question is about how to apply the method, please note:

 

THE SMARTEST GOALS does not provide individual guidance or interpretation unless explicitly included in a purchased service (such as Personal Oversight).

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Product Access Issues

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If you experience problems such as:

  • missing access after purchase

  • incorrect email delivery

  • login or download issues

 

Please include the following in your message:

  • the email used at checkout

  • the product purchased

  • a brief description of the issue

 

This helps us resolve the problem faster.

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Payments & Refunds

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All payments are processed securely by third-party providers.

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Refund requests must follow the conditions described in our Refund Policy and be submitted within the stated timeframe.

 

Requests sent outside the eligible period or for non-refundable services will not be processed.

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What Support Does Not Provide

 

To set clear expectations, support does not include:

  • motivation or encouragement

  • goal design feedback

  • personal advice

  • interpretation of psychological or emotional matters

 

THE SMARTEST GOALS products are designed to be self-applied systems, not ongoing coaching unless explicitly stated.

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Personal Oversight Clients

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If you are enrolled in Personal Oversight, support and communication will follow the structure and channels defined during onboarding.

 

Please use the agreed communication method for anything related to your active engagement.

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Final Note

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Support exists to remove friction, not to replace the system.

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If your question relates to execution, enforcement, or consistency, the framework already provides the answer.

 

If your question relates to access, billing, or policy, we are here to help.

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